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Features

Everything you need to deliver exceptional customer support

Contextual AI

Intelligent Conversations

AI-powered chat that understands context and intent. Personalized responses that resolve issues on the first interaction.

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Lightning Fast

Instant responses with sub-second latency. Your customers get answers the moment they ask, zero wait times.

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Enterprise Security

Bank-grade encryption and compliance built into every layer. Your data protected with industry-leading security standards.

Real-time

Analytics Dashboard

Comprehensive real-time analytics. Track conversations, measure satisfaction, and optimize your support workflow from one dashboard.

Highlights

The complete platform for AI support agents

ChatService1 is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.

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Purpose-built for LLMs

Language models with reasoning capabilities for effective responses to complex queries.

BIUS
Create agent
Reply with AI

Designed for simplicity

Create, manage, and deploy AI Agents easily, even without technical skills.

Engineered for security

Enjoy peace of mind with robust encryption and strict compliance standards.

Customization

Your brand, your experience

Customize every detail of the widget to seamlessly match your brand identity.

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Use Cases

Your AI ally in action

See how ChatService1 becomes a strategic partner across your entire operation — not just another chatbot.

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Agent
Customer

Live Agent Calls

Customers connect face-to-face with your team instantly. Video and voice calls with screen sharing — no downloads, no friction.

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Smart Scheduling

AI books appointments automatically. Calendar integration syncs availability in real-time — like having a personal assistant for every customer.

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AI Ticket Resolution

Your bot resolves tickets autonomously — understanding context, pulling data, and escalating only when a human touch is truly needed.

Shopify Commerce

Order tracking, returns, product recommendations — all handled inside the chat. Turn support conversations into revenue.

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Multilingual Support

Speaks your customer's language automatically. 50+ languages detected and responded to in real-time, 24/7 across every timezone.

Not a scripted chatbot — it's a team of specialized agents

Intent-based smart routing

Every message goes through a triage agent that classifies the customer's intent (order, product, support, documentation) and routes it to the right specialist. Each specialist has tools and knowledge optimized for their area.

Fewer hallucinations, better answers

Specialized agents with fewer tools produce more precise responses and use fewer tokens than a monolithic bot. Result: lower costs for you, higher satisfaction for your customer.

Parallel security guardrails

Input filtering + AI classification + PII redaction on output. Everything runs in parallel, adding zero latency. Your brand is protected in every interaction.

Knowledge base

Website

Paste your URL and ChatKit automatically scans and learns your brand, products and FAQs.

Documents

Upload PDFs, Word or TXT files with specific information: internal policies, catalogs, manuals.

Manual entries

Add specific answers the AI should give for key questions about your business.

How it works

From zero to live agent in minutes

01

Paste your site URL

ChatKit scans your website, extracts your brand voice, products, FAQs and policies. Generates an AI agent ready with your visual identity and business knowledge. In under 5 minutes.

02

Customize from the dashboard

Adjust tone of voice, schedules, escalation rules, knowledge base and widget branding. All visual, no code. Upload additional documents to train the agent with info not on your site.

03

Deploy to your site and channels

Copy a code snippet for your website. Connect WhatsApp and email from the integrations panel. A single agent handles all channels with conversation continuity.

04

Monitor and improve every week

Review conversations from the live chat dashboard. Identify the most frequent questions, responses that need improvement, and moments where human handoff was needed. The AI improves with every interaction.

Create your agent free — 45-day trial

Precios simples, planes que escalan contigo

MensualAnual
Free

$0

por mes

Basic

$50,000

por mes

Recomendado
Pro

$150,000

por mes

Max

$375,000

por mes

Enterprise

Conversemos

 

  • 3,000 mensajes
  • Modelo gpt-5-mini
  • Widget de chat web
  • Base de conocimiento
  • Sin voz

Auto-cobra plan Basic al expirar

  • 5,000 mensajes/mes
  • ~2,500 turnos
  • gpt-5-mini
  • 30 req/min
  • Voice add-on elegible
  • Chat + WhatsApp + Email
  • Traspaso humano
  • Todo en Basic +
  • 15,000 mensajes/mes
  • ~7,500 turnos
  • gpt-5.4-mini
  • 60 req/min
  • Analytics avanzados
  • API access
  • Google Calendar
  • Todo en Pro +
  • "Ilimitado" (30K soft cap)
  • ~15,000 turnos
  • gpt-5.4-mini priority
  • 120 req/min
  • Menor latencia
  • API custom connector
  • Límites custom
  • White-label
  • Roles y permisos
  • SLAs dedicados
  • Soporte prioritario
  • Multi-tenant admin

Ready to transform your customer experience?

Join thousands of businesses using ChatService to deliver instant, intelligent support around the clock.

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